msp-blogs-it-consulting-managed-services-1

IT Consulting: What Managed Services Does Your Business Need?

The business world is constantly evolving due to new technology. Every month it seems there’s new software or a new app that can help your business operate more efficiently. The options can be overwhelming if you don’t have a clear understanding of your own IT needs. It’s okay to need assistance when it comes to choosing your technology. 

As a Managed Service Provider (MSP) we offer IT Consulting Services that go hand in hand with your business strategy. It’s our job to consult with you and gain an understanding of your specific business and technical needs. That way we can help implement a cost effective plan with the services you need. Whether it’s a strong Backup and Disaster Recovery (BDR) plan or the right cloud services we are here to help.

Our Approach to Consulting Services

As previously mentioned above, a huge part of IT consulting is getting to better understand your organization and it’s day-to-day operations. We look at things from a high level so we can gain a better understanding of your entire infrastructure and how it could potentially better operate with the right IT solutions.

Our approach has three components; vision, identification, and planning. Everything starts with vision. Your goals and mission are what drive your business and your operations. Efficient technology will allow you to take that vision to the next level to realize your business objectives. 

As an MSP who offers IT consulting, we incorporate infrastructure and new business applications into the transformation of your environment. We take your priorities into account, along with managing your data security and compliance needs. No one likes to get into trouble when it comes to compliance.

The identification aspect of IT consulting involves our discovery process. Technology can only take your business so far if you are just fixing things when they’re broken. If you partner with an MSP like us, not only will we help incorporate the solutions you need to succeed but we will operate as an extension of your business on a 24/7 basis. 

Finally, this all culminates into planning. What solutions do you need to better your business? It’s our job to let you know and make sure you’re getting the best bang for your buck. Check out some of our solutions below. 

Which Managed Services are Right for You?

Managed Cloud Solutions

A huge percentage of businesses today use the cloud in some capacity. It’s a great way to safely store your data. It’s also beneficial because it can scale and grow with your business so you don’t have to worry about switching storage plans or providers because you’re growing.  

But, there are so many options when it comes to cloud storage. You have private, public, and hybrid. Through our discovery process we will gain the information we need to decide which form of cloud storage is right for you. Through cloud security It’s also our job to monitor your cloud backups and ensure your data is safe from cyberthreats. 

We can also migrate you to platforms like Office 365 and G Suite which also use the cloud. Office 365 and G Suite provide the technical foundation for a digital workplace based on how an organization operates. Microsoft and Google both include a suite of services that allows you to effectively run your business from the cloud. 

See, so many options. As your MSP we would consult with you to make sure you don’t have anything more or less than what you need. 

Business Continuity

No business is safe without a disaster recovery plan. As an MSP we understand that accidents, big and small, happen. Sometimes it’s an actual natural disaster like a flooded office space. Other times you’re dealing with a cyberattack because an employee accidentally clicked the wrong link. It’s our job to know that these things can happen and to create a plan that works for you and your organization. 

Through TNS Protect, our business continuity platform provides continuous local and cloud backups for your critical servers and applications. Your data is stored on-premise and in multiple remote cloud data centers. Business continuity goes beyond backups to allow you to quickly recover failed virtual and physical servers as quickly as possible. 

Local disaster recovery solutions provide the same benefits as hybrid without the option of moving data to the cloud. Should your server go down, you will still have the capability to virtualize it locally. 

We are here to ensure your business doesn’t lose money or clients due to downtime or lost sensitive information. We understand that your reputation is important and we want to help you succeed through technology. 

Managed VoIP Services 

Due to COVID and the increase in remote work and the solutions that go along with that, VoIP services have been in high demand. When it comes to business success, communication is key. It’s our job to make sure you have the communication tools you need and that those tools are functioning properly. 

There are many levels to our Managed VoIP platform called Total Voice. Total Voice is our approach to the full lifecycle management of your collaboration workflow. After deciding what communication platform is right for you, we help you migrate. We will get you off your existing communication tool and set up your new platform for you and your team. We’ll also make sure it’s working and that your team is comfortable using it.

One of the most popular tools on the market at the moment is Microsoft Teams through Office 365. Conference calls, video chatting, instant messaging, file sharing, you name it. Microsoft Teams has everything a business needs to keep in constant contact. 

These are only three of the many solutions we can offer your business. Contact The TNS Group today for more information on IT consulting and how it can enhance your business.