How has communication been between your team members throughout the COVID-19 quarantine? Does it take forever for everyone to get back to each other or has communication and collaboration been successful? 

If you’re operating successfully, there is a very good chance your company is using Microsoft Office. Microsoft Office 365 offers products and services that allow your business to operate flawlessly even when times are tough. Safe remote work can get complicated. The options that Microsoft 365 includes will take care of that. 

Office online is so much more than just a collaboration tool, it helps build a foundation for your business. Additionally, partnering with the right Managed Service Provider (MSP) ensures that your account is secure at all times. 

The Beauty of The Cloud 

One of the most important elements of Office 365 is cloud storage. Depending on your version of Microsoft, you can potentially have limitless storage. The cloud is a safe way to store important, sensitive information and allows for immediate access to company software and stored files. 

The cloud through Office 365 allows you to access your company network in real time through mobile devices when you’re out and about. There are multiple types of clouds and an MSP understands that one size doesn’t fit all. It’s their job to guide you in the right direction and make the right recommendations for your business.

Throughout COVID-19 safely accessing the company network has become more important than ever for employees. Secure remote access has shifted to one of the top benefits of Office. Microsoft has allowed so many companies to safely operate during a unique and arguably difficult time when remote access plans became a necessity. 

When it comes to Microsoft, whether you’re using your Office 365 personal account or company account, they have your back. As an MSP we can monitor your team and office apps to ensure you’re safe and protected from cyberattacks. 


Communication and Collaboration

As mentioned earlier there are many different versions of Microsoft Office. The implementation of Office 365 through an MSP is immensely helpful to businesses. MSPs understand that there are apps a company needs and apps they don’t. They will make sure you have the right plan without breaking the bank. 

Now, let's get to the applications. There are so many apps that Microsoft offers, including; Word, Excel, PowerPoint, and OneDrive, Teams, and Skype for Business. These are accessible to your team members at all times. 

Microsoft Teams has become one of the top applications because of it’s efficiency when it comes to communication. Although it’s informal in nature, it allows your employees to message each other quickly which usually results in more response time. When people are separated and not in the office, communication can be difficult and this is one way that people have stayed connected. 

Face-time is important in the business world. With the limitations of quarantine, in person connection has obviously become difficult. Skype for Business has become an easy way to see your team when you can’t in person. 

There have been a number of companies that have implemented some fun video-chat activities through Teams to keep up with company culture. TNS, for example, has scheduled happy hours and women’s coffee talk sessions.


Customers and Their Security 

There has undoubtedly been an increase in Ransomware and other kinds of cyberattacks since the beginning of COVID-19. As an MSP, we understand the importance of educating or clients to guard against these types of attacks. Whether your business is large or small, security is a priority.

Microsoft has security features that will protect your company from online threats and unauthorized access, as well as protect and manage data on your phones, tablets, and computers. This will help prevent online criminals from getting access to data, resources, and passwords with Office 365's Advanced Threat Protection and Cloud Security

If you would like to learn more about Microsoft's collaboration tools and security features, contact The TNS Group today.

Categories: Managed Service Provider, MSP Blogs